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Hospitality Folks · The Podcast

New voices, straight from the floor.

Every guest took a different road into hospitality. Here’s what they learned getting there, and what you can take with you.

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Hospitality Careers Without Limits. Roles in Sales and MICE across Denmark and USA episode artwork

Ep. 2 · Featured · Oct 20, 2026 · 00:39:00

Hospitality Careers Without Limits. Roles in Sales and MICE across Denmark and USA

What happens when you realize you were part of the problem during a major hotel transformation? Karoline Fog knows what that feels like. In this episode of Hospitality Folks, I sit down with Karoline, a Copenhagen-based hospitality professional whose career has taken her from Walt Disney World to hotel sales, MICE (meetings, incentives, conferences and […]

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About the Podcast

Every career takes a different road.

Hospitality Folks is a weekly video podcast about the people, ideas and technology shaping the future of hospitality, travel and tourism. Hosted by Alicia Dick Wahlberg, each episode goes beyond the job title to explore the unexpected career paths, bold choices, failures, lessons and human stories behind the people building and leading with hospitality at heart. From hotel managers and founders to innovators, entrepreneurs and industry changemakers, this is where we talk about the real people behind the industry. Come for the hospitality. Stay for the unexpected journeys.

Every guest brings a different path, a different lesson, and a different way of seeing the industry & each other.

Latest Episodes

Hospitality Careers Without Limits. Roles in Sales and MICE across Denmark and USA episode artwork

S2E02

Oct 20, 2026 · 00:39:00

Hospitality Careers Without Limits. Roles in Sales and MICE across Denmark and USA

What happens when you realize you were part of the problem during a major hotel transformation? Karoline Fog knows what that feels like. In this episode of Hospitality Folks, I sit down with Karoline, a Copenhagen-based hospitality professional whose career has taken her from Walt Disney World to hotel sales, MICE (meetings, incentives, conferences and […]

Career Growth
Why trust beats hype every time with AI episode artwork

S2E01

Oct 20, 2026

Why trust beats hype every time with AI

What makes someone great at hospitality tech sales? It might have nothing to do with sales experience.** In this episode of Hospitality Folks, I sit down with Arne Hegstad, Chief Craft Officer at Suusify, to talk about the people, decisions, and unexpected moments that shape a career in hospitality technology. Arne spent 17 years helping […]

Hospitality Tech & AI
The PR Secret Nordic Hotels Use to Stand Out | Regitze Cecilie Rosenvinge | Rose PR Agenc episode artwork

S1E18

Jun 15, 2026 · 00:21:51

The PR Secret Nordic Hotels Use to Stand Out | Regitze Cecilie Rosenvinge | Rose PR Agenc

Most hotels are sitting on an extraordinary story. Most never tell it. Regitze Cecilie Rosenvinge is the founder of Rose PR Agency — one of Scandinavia's leading boutique hotel PR agencies. She works with experience-led…

Marketing & Brand
Why Hospitality Always Comes Back to People | Melanie Chinwe | Hospitality Folk episode artwork

S1E17

Jun 9, 2026 · 00:19:30

Why Hospitality Always Comes Back to People | Melanie Chinwe | Hospitality Folk

What does hospitality look like when you strip away the buzzwords and start with people?

Service
600 Staff. 400 Show Up. Here’s What You Do. | Wolfgang Schürmann | Hospitality Folks Ep. 16 episode artwork

S1E16

Jun 2, 2026 · 00:35:07

600 Staff. 400 Show Up. Here’s What You Do. | Wolfgang Schürmann | Hospitality Folks Ep. 16

What do you do when a third of your team doesn't show up — on day two of a five-day, 150,000-person event? Wolfgang Schürmann has lived that scenario. And the reason he could handle it…

Leadership
The Wellness Trend Hotels Are Ignoring: Forest Therapy | Katarina Alič Čretnik episode artwork

S1E15

May 27, 2026 · 00:34:17

The Wellness Trend Hotels Are Ignoring: Forest Therapy | Katarina Alič Čretnik

What if the most powerful wellness offering your property could provide is already outside your door — and you have never once thought to package it? Katarina Alič Čretnik spent more than 15 years in…

Wellness & Experiences
From Zero Hotel Experience to Revenue Expert: 26 Years, One Bold Move | Annemarie Gubanski episode artwork

S1E14

May 19, 2026 · 00:23:26

From Zero Hotel Experience to Revenue Expert: 26 Years, One Bold Move | Annemarie Gubanski

What happens when you apply for a job you know nothing about and tell them exactly that? For Annemarie Gubanski, it was the start of a 26-year career that changed the way independent hotels across…

Revenue & Commercial
From Dishes to Culinary Director: Breaking Toxic Kitchen Culture & Leading With Kindness | Adam Mali episode artwork

S1E13

May 13, 2026 · 00:29:44

From Dishes to Culinary Director: Breaking Toxic Kitchen Culture & Leading With Kindness | Adam Mali

What does it actually take to build a career at the highest levels of global hospitality and what does the industry need to fix before it loses its best people?

Leadership
Why Athletes Belong in Hospitality and What the Guest Wellness Revolution Means | Lali Jochmann episode artwork

S1E12

May 5, 2026 · 00:37:27

Why Athletes Belong in Hospitality and What the Guest Wellness Revolution Means | Lali Jochmann

What happens when you take a national swimmer, put him behind a velvet rope in Zurich, send him to Singapore, and hand him a gym? You get one of the most interesting perspectives on hospitality,…

Wellness & Experiences
Ask Why, Take the Risk: Julius Anders on Hospitality Careers episode artwork

S1E11

Apr 28, 2026 · 00:20:24

Ask Why, Take the Risk: Julius Anders on Hospitality Careers

Julius Anders built his career the long way — starting with the discipline of Swiss hotel management school, earning his stripes at Mandarin Oriental and Corinthia, moving through the lifestyle world at Mondrian London, and…

Career Growth
Night Porter to Hotel GM to Tech Leader: Why Buzzwords Don’t Sell | Kim Spolén, StayNTouch episode artwork

S1E10

Apr 23, 2026 · 00:29:52

Night Porter to Hotel GM to Tech Leader: Why Buzzwords Don’t Sell | Kim Spolén, StayNTouch

From sleeping in a lobby chair to leading hotel openings in Stockholm's luxury market—and now as Regional Director of Sales at StayNTouch, Kim Spolén knows hospitality inside and out.

Hospitality Tech & AI
From Self-Taught to Confident: How Teams Master French Pastry in Remote African Lodges episode artwork

S1E09

Apr 21, 2026 · 00:14:49

From Self-Taught to Confident: How Teams Master French Pastry in Remote African Lodges

From Self-Taught to Confident—How Teams Master French Pastry in Remote African Lodges When self-taught chefs in remote African safari lodges master French pastry for the first time, the transformation is palpable. One moment they're saying…

Learning & Development
Building a Luxury Safari Business in East Africa Einars Garoza, Conserve Safari Camps & Lodges episode artwork

S1E08

Apr 14, 2026 · 00:26:09

Building a Luxury Safari Business in East Africa Einars Garoza, Conserve Safari Camps & Lodges

What does it take to leave a decade in finance and technology behind — and build something entirely new in one of the world's most challenging markets?

Entrepreneurship
Community Over Capital: Turning Guests Into Investors in Hospitality with Magnus Busch episode artwork

S1E07

Apr 7, 2026 · 00:18:22

Community Over Capital: Turning Guests Into Investors in Hospitality with Magnus Busch

Community Over Capital: Why Hospitality Needs a New Funding Model

Business & Investment
Building a Collaborative Culture in Hospitality with Nicki Boone episode artwork

S1E06

Apr 2, 2026 · 00:25:56

Building a Collaborative Culture in Hospitality with Nicki Boone

What does it really take to build a workplace where people feel heard, supported, and motivated to grow? In this episode, we sit down with Nicki Boone, Talent Development Manager/Executive Navigator at Marriott Tulsa Southern…

Culture
Mentorship & Musicality of Human Moments – Daryl Kornelsen on Decades in German Luxury Hospitality episode artwork

S1E05

Apr 2, 2026 · 00:21:04

Mentorship & Musicality of Human Moments – Daryl Kornelsen on Decades in German Luxury Hospitality

What does mentorship really look like in luxury hospitality, and why has it quietly disappeared for the next generation?

Mentorship
Choosing Swedish Hospitality Over a Career in Diplomacy – Analice Martinsson on Passion & Service episode artwork

S1E04

Mar 18, 2026 · 00:26:26

Choosing Swedish Hospitality Over a Career in Diplomacy – Analice Martinsson on Passion & Service

What do a diplomat and a luxury hotelier have in common? In this episode, we sit down with ‪@AnaliceMartinsson‬, a professional in Stockholm who traded a path in international bureaucracy for a career in high-end…

Career Growth
A Career Across Global Hospitality to Front Office – Alexander Kanonovich on Intercultural Service episode artwork

S1E03

Mar 11, 2026 · 00:25:56

A Career Across Global Hospitality to Front Office – Alexander Kanonovich on Intercultural Service

In this episode of Hospitality Folks, Alicia speaks with Alexander Kanonovich, Front Office Team Leader, about the global experiences that shaped his hospitality career and leadership style.

Career Growth
Human-Centered Leadership in High-Pressure Hotels – Julia Silvia Brost on Team Resilience & Quality episode artwork

S1E02

Mar 4, 2026 · 00:14:08

Human-Centered Leadership in High-Pressure Hotels – Julia Silvia Brost on Team Resilience & Quality

What does effective leadership look like in high-pressure hotel environments?

Leadership
Bonfires, Belonging & Building Something Different – Magnus Busch (nook) on Hospitality & Hiring episode artwork

S1E01

Feb 25, 2026 · 00:20:20

Bonfires, Belonging & Building Something Different – Magnus Busch (nook) on Hospitality & Hiring

In the first episode of Hospitality Folks, Alicia Dick Wahlberg speaks with Magnus Busch, Co-Founder of nook society, about redefining upscale and luxury hospitality through human-centric experience, community building, and values-driven hiring.

Hiring

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About the Host

Alicia Dick Wahlberg

Alicia — warm, editorial portrait

Alicia is the host, with two really fantastic last names 😂. Hospitality found her by accident, and even after trying to leave, she kept getting pulled back into hospitality and travel because of the people in these industries: their drive, their passion, and the sheer number of kind people who care deeply about what they do. In real life, you can probably find her with red lipstick and 4th cup of cold coffee cup in hand, getting completely lost in a conversation, nerding out about someone’s latest idea, and asking far too many questions because she genuinely wants to know more.

Hospitality Folks started after hundreds of conversations with people in hospitality, travel, and hospitality tech. I kept meeting these incredibly passionate, fascinating people with stories, ideas, failures, and experiences worth hearing, and kept wondering: why isn’t there a place for these stories, especially the people quietly moving our industry forward who aren’t already everywhere online?
So I decided to make one.
Come for the hospitality. Stay for the wonderfully unhinged career paths, big passions, unexpected turns, and people who just couldn’t stop themselves from diving all the way in.
Subscribe to Hospitality Folks and follow along on social media.

These are the stories and the learnings we hope inspire someone else to say: “This is what I want, and now I believe I can do it too.”

Every path has a story.

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Hospitality Careers Without Limits. Roles in Sales and MICE across Denmark and USA